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Your 30ok account balance moves through bKash, Upay and Bank Transfer — the three payment routes we have configured for Bangladesh. Every deposit and withdrawal starts from the cashier section inside your signed-in account, where the fields and limits shown are the ones that apply to your account at that moment.
Adding funds to your 30ok balance begins at the cashier, which you reach through the account menu after signing in. We support bKash, Upay and Bank Transfer as deposit routes. Select the one that matches the wallet or bank account you want to use, then follow the fields your account screen shows — amount, reference and confirmation. The minimum and maximum deposit amounts shown in the cashier at that moment are the ones that apply; we do not publish fixed figures here because they can change based on account status.
Log into your 30ok account and navigate to the cashier section from the account menu at the top of the page.
Select the deposit route that matches your wallet or bank. The cashier shows only the methods active for your account region.
Fill in the amount field as shown, complete any reference step your chosen payment method requires, then confirm the transaction.
After the wallet or bank confirms the transfer, your 30ok balance updates. Open the account history tab to see the deposit entry.
When you want to move funds from your 30ok balance back to your wallet or bank, open the withdrawal section inside the cashier. The payout routes available — bKash, Upay or Bank Transfer — are the same rails we use for deposits, so you will recognise the flow. Your withdrawal request goes through an account check before it is processed; the cashier screen tells you what is needed at each step. We do not promise processing windows here because they depend on the payment method and your account verification status at the time.
Sign in, go to the cashier and select the withdrawal tab. Only routes verified for your account will appear.
Choose bKash, Upay or Bank Transfer. Enter the wallet number or bank details exactly as registered — mismatches cause delays.
Type in the amount within the range shown on screen. The cashier enforces the current limits for your account tier.
Follow any identity or wallet confirmation step the account screen presents, then submit. Save the reference number shown after you confirm.
Your 30ok account may prompt a verification check at certain points — when you add a new payment method, reach a withdrawal threshold or if the system flags a detail for review. What you see in your account area is the authoritative prompt: we do not prescribe a fixed document list here because the fields shown depend on your account profile and the check triggered. Follow only the instructions in your account dashboard. If a verification step is pending, the cashier may limit withdrawals until it is resolved.
Verification requests appear as notices in your account dashboard or cashier. Address them by following the fields shown — do not skip or defer them.
The verification fields and instructions shown in your own account are specific to you. Do not rely on a generic list from outside the platform.
If a check involves your bKash or Upay number, follow the steps on screen. The wallet number must match what you use for deposits and withdrawals.
If a verification step blocks your cashier without a clear reason, use the support link in your account area. Keep your wallet reference ready to share.
We have configured three payment routes for Bangladesh accounts. Each method appears in the cashier after you sign in — availability is tied to your account region and verification status. bKash is the most commonly used wallet route for Bangladesh accounts. Upay offers an alternative mobile wallet path. Bank Transfer covers direct bank-to-bank movement for accounts where that option is active.
Mobile wallet deposits and withdrawals via bKash. Enter your bKash number in the cashier and follow the confirmation step shown.
Upay wallet transfers for accounts where the method is active. The cashier shows the Upay option when it is available for your region.
Direct bank account transfers for deposits and withdrawals. Enter your bank details exactly as registered to avoid processing delays.
Every deposit and withdrawal you make generates two records: one on the wallet or bank side and one inside your 30ok account history. If you ever need to reconcile a transaction — or if a deposit is not reflecting after your wallet confirms it — the reference details in both records are the starting point. Your 30ok account history tab shows each transaction with a status label, a date and an internal reference. Your bKash, Upay or Bank Transfer receipt carries its own transaction ID.
Every bKash, Upay or Bank Transfer transaction produces a unique ID on the wallet side. Note it down or screenshot it immediately after you confirm the payment.
Open the account history tab to check the status label on each transaction — pending, confirmed or flagged. A pending status means the check is still running on our side.
If a deposit is pending longer than expected, compare the wallet transaction ID with the reference shown in your 30ok account history before contacting support.
Hold onto wallet receipts, transaction SMS messages and any screenshot showing the confirmed amount and date until your 30ok account history shows the matching confirmed entry.
Account and transaction safety on 30ok rests on a few practices that are worth checking each time you use the cashier. Always confirm you are on the correct 30ok domain before entering account credentials or initiating a payment — the address bar is your first check. We match your withdrawal destination against the payment details registered to your account, which is why keeping your bKash or Upay number current in your account profile matters.
Before depositing or withdrawing, confirm the URL in your browser shows the correct 30ok domain. Do not proceed from a link in an unsolicited message or unfamiliar source.
Withdrawals go only to the wallet or bank account registered to your 30ok profile. Keep your bKash or Upay number updated so there is no mismatch when you withdraw.
Completing the verification steps shown in your account area protects your balance. An unverified account may have cashier restrictions until the prompted checks are done.
If a transaction looks wrong or a cashier step is unclear, use the support contact shown inside your signed-in account area. That is the verified route — avoid third-party contact channels.
These questions cover the banking situations we hear about most from accounts in Bangladesh. If something is not covered here, the support contact in your account area is the right next step.
The cashier inside your signed-in 30ok account shows the methods active for your region. We have configured bKash, Upay and Bank Transfer for Bangladesh accounts. If a method does not appear, it is not currently active for your account profile.
Check your bKash transaction history to confirm the payment went through and note the transaction ID. Then open your 30ok account history tab. If the entry shows as pending, wait for the status to update before contacting support with both reference numbers.
The minimum and maximum amounts are shown in the cashier when you initiate a transaction. We do not publish fixed figures here because they can vary based on your account status and the payment method selected at that time.
After you confirm a withdrawal in the cashier, a reference number appears on screen. Your 30ok account history tab will also show the withdrawal entry with a status label. Keep that reference in case you need to follow up with support.
A verification prompt means your account needs a check completed before the withdrawal can proceed. Follow the steps shown in your account dashboard. If the prompt is unclear, contact support through the link inside your signed-in account area.
Withdrawals go to the payment details registered to your 30ok account profile. If you need to update your bKash or Upay number, do that through your account settings first. Mismatched wallet details can delay or block a withdrawal request.