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30ok keeps your account, wallet records and session history in one place — open the login page, enter your registered details and you are back inside. Access depends on your local law and eligible region.
When you open the login page, you will see two fields: your registered email address or mobile number, and your password. Fill both in and select the sign-in button. If your account is active and the details match, you land directly on your account home where your wallet balance, recent session records and account preferences are all visible in one view. New accounts go through a short registration step first — your email or mobile number becomes your login identifier, so keep it accessible. Once inside, the account menu shows your deposit and withdrawal history, any active session controls and the published privacy and terms routes. If something does not match during login, the page will show an inline prompt explaining the issue rather than a generic error. We keep the flow short on mobile so it works on any Bangladesh network without page reloads. Your account data stays associated with your registered identity, so use the same details every time you return.
Use the email address or mobile number you registered with. This is your permanent account key — keep it saved and accessible from your phone.
Your password is set by you at registration. Choose something you will remember but that others cannot guess. The account area has a password-change route if you need to update it.
Once signed in, the account menu shows your wallet balance, session history and published support links. Everything you need for account care is in that single view.
If a detail does not match, the login page shows a specific inline message rather than a silent fail. Follow the prompt to correct the field or use the account recovery route.
After you sign in, your account wallet shows the payment methods configured for your account. For Bangladesh, the supported rails include bKash, Upay and Bank Transfer. Your deposit and withdrawal records are listed in the transaction history tab — each entry shows the method used, the amount and the status. You do not need to re-enter your payment details on every visit; they stay associated with your account once verified. Check the wallet section after login to see the current status of any pending transfer.
bKash is accepted as a deposit and withdrawal route for eligible accounts. Your bKash number is stored against your account wallet — check the payment section after login to confirm it is active.
Upay transfers are available for supported account types. After login, the wallet page shows whether Upay is currently enabled for your account and lists recent Upay transactions.
Bank Transfer is listed in the payment section for accounts where it has been verified. Your linked bank details appear in the wallet view after you sign in.
Run through these four points before you open the login page. They cover the most common reasons a login attempt does not go through on the first try — saving you time and reducing unnecessary support contacts. Each one takes under a minute to verify on your phone.
Make sure you are on 30ok. Bookmark the address now so you always land on the right page without searching. Phishing copies of login pages do exist — the domain is your first check.
Your registered mobile number or email address is your login identifier. Confirm you still have access to whichever one you used at registration before you attempt to sign in.
Have your account password to hand. If you have not logged in recently and are unsure of it, use the account recovery route on the login page rather than guessing multiple times.
Some account actions after login may ask you to confirm identity details you provided at registration. Keep that information accessible in case the account menu prompts for it.
If you cannot sign in, the login page has a visible account recovery link below the password field. Follow that link and enter the email address or mobile number associated with your account. The page will then show the next step based on the contact details registered — follow exactly what the interface presents rather than expecting a specific sequence, since the recovery route is governed by what is published in your account settings. Do not attempt repeated login with incorrect details; the inline prompt on the login page will tell you when to pause. For issues that the recovery flow cannot resolve — for example, if you no longer have access to your registered contact — reach the support team through the help route published on the site. They can verify your account through the details you provided at registration. Returning after a long gap follows the same login steps; your account history and wallet records are retained.
Select the account recovery link on the login page. It sits below the password field and is visible without scrolling on mobile.
Type the email or mobile number you used when you created the account. The recovery page will present the next step based on what is on file.
The recovery page shows you the exact action required. Follow it as presented — do not skip steps or open multiple recovery attempts at the same time.
If recovery cannot complete automatically, use the published support route to reach the help team. Have your registration details ready so they can locate your account.
If your login issue is not resolved by the recovery flow, the support routes below are published on the site. Use the one that matches the urgency of your issue. We do not invent contact hours here — check the published help page for current availability.
The live chat button is visible on the login and account pages. Use it to describe your access issue directly. Have your registered email or mobile number ready so the team can locate your account quickly.
The help centre on the site covers common login questions with step-by-step answers. Search for your issue there first — many access problems have a published resolution that does not require waiting for a reply.
For account issues that need a written record — such as identity verification after recovery — email support is the published route. Find the address in the site footer or the help centre contact page.
These four points are things you can check yourself in your account or through published site routes — not promises we make without backing. Use them as a reference when you are deciding whether to create or return to your account.
The domain 30ok is the address to bookmark. Before entering any login detail, confirm the address bar matches. This single step protects your account from credential phishing pages that copy the login design.
The privacy policy and terms of use are linked in the site footer and accessible without logging in. Read them before you register so you understand how your account data is handled and what the access conditions are.
After login, the account menu shows your current session and any session-control options published for your account type. Use these controls to manage how long a session stays active on a shared device.
Every deposit and withdrawal associated with your account appears in the transaction history tab after login. These records are the evidence of your payment activity — check them after each session rather than relying on memory.
These are questions we see regularly from people accessing their account in Bangladesh. If yours is not here, the help centre has a broader list or you can reach us through live chat.
Use the email address or mobile number you registered with, plus the password you set at sign-up. Both fields appear on the login page at 30ok. If you are unsure which contact you used, try both before starting account recovery.
Select the account recovery link below the password field on the login page. Enter your registered contact and follow the steps the page presents. If the recovery flow cannot complete, contact support through live chat or email with your registration details ready.
Check that you are on 30ok and not a copied page. Then confirm there are no typos in the email or mobile field. The inline error prompt on the login page will indicate which field has the mismatch. If the issue continues, use the published support route.
Yes. The login page is built to work on mobile browsers across Bangladesh networks without requiring an app download. Open 30ok in your phone browser, enter your details and you are in. The session loads your account menu and wallet in the same view.
After signing in, open the wallet or transaction history section in the account menu. Each entry shows the payment method — bKash, Upay or Bank Transfer — along with the amount and status. These records update after each completed transaction.
Use the session control option in the account menu to end the session when you are done. Always sign out rather than just closing the tab. The published privacy policy in the site footer explains how account data is managed during and after a session.